UB Healthcare Independent Care Needs Assessment
Personalised, independent support to help you understand your care needs
A care needs assessment helps identify the support someone may need to live safely, independently, and with dignity. These assessments are usually conducted by local authority social care teams to determine what support and services may be required, such as at-home support, equipment, or residential care.
UB Healthcare offers a personalised, independent care needs assessment for people who want a clear, professional understanding of care needs, whether you’re self-funding, planning ahead, or preparing for statutory assessments.
Our assessments are holistic, face-to-face, and person-centred, focusing on what matters most to you.
Who is this service for?
Our Independent Care Needs Assessment service may be right for you if you:
Are waiting for a local authority or NHS assessment and want clarity in the meantime
Need a clear, professional understanding of care needs to make safe decisions quickly
Are likely to be self-funding and want confidence that the level of care being arranged is appropriate
Want independent, expert reassurance before exploring available options and committing to care
Are supporting a loved one and want confidence that you are exploring the right options
Are planning ahead and want a clear picture of current and future care needs
This service does not replace a statutory care needs assessment carried out by your local authority. You are still entitled to request a local authority assessment regardless of your income, savings, or level of need. To find out more information about statutory assessments:
Apply for a needs assessment by social services – GOV.UK
The Care Needs Assessment Explained – Age UK
Why choose an Independent Care Needs Assessment?
Local authority care needs assessments are an important statutory process, and you are entitled to one regardless of your financial situation. However, many individuals and families choose an independent assessment because they need timely, clear and practical guidance when important decisions cannot wait.
Are facing long waiting times
Local authority assessments can sometimes take weeks or even months, particularly during periods of high demand. If care needs are increasing or a hospital discharge is pending, waiting may not feel safe or realistic. An independent assessment can be arranged quickly, helping you understand what support is required now rather than later.
Are likely to be self-funding and want confidence in the level of care required
If you expect to pay for care yourself, it is important to ensure you are arranging the right level of support, not too little and not more than is necessary. An independent assessment provides an objective, clinically informed recommendation, so you can feel confident that care arrangements are appropriate and proportionate.
Are you supporting a loved one and need reassurance that they are doing the right thing
Making decisions on behalf of a parent, partner or relative can feel overwhelming. An independent assessment provides reassurance that decisions are based on professional judgement and best practice. It gives families peace of mind that they are acting in the person’s best interests and prioritising safety, dignity and wellbeing.
Want professional guidance before committing to care costs
Care can represent a significant financial commitment. Before agreeing to home care packages, live-in care or residential placements, many families want independent advice to understand exactly what is needed. This reduces the risk of costly changes later and helps you plan properly from the outset.
Need clarity quickly to make safe decisions
When someone’s health changes suddenly, families are often left making difficult decisions with limited information. An independent assessment provides a clear, professional view of the person’s needs, risks and the level of care required. This helps you make informed decisions with confidence rather than relying on guesswork.
“We were overwhelmed trying to arrange care and didn’t know what level of support was needed. UB Healthcare arranged an independent care needs assessment quickly and the whole process was handled with professionalism and kindness. The assessor explained everything clearly, involved us as a family, and provided a detailed written summary that helped us choose the right care package. It gave us real peace of mind at a difficult time.”
Daughter of a client, Birmingham
What does an Independent Care Needs Assessment involve?
Your assessment will be carried out in person (face-to-face) by an experienced health or social care professional.
During the assessment, we will take time to understand:
Your health, wellbeing, and daily living needs
What you can manage independently and where you may need support
How you would like to be supported now and in the future
Your current living arrangements
Your cultural, religious, and personal preferences
Information from your carer, family member or representative (if you would like them involved)
What happens after the assessment?
Within 7 days of your assessment, you will receive a detailed written report, including:
A clear summary of your assessed needs
Professional recommendations for appropriate support
Guidance on next steps and available options
If you need care, UB Healthcare offers free support and advice to help you find the right care. This may include:
Helping you explore home care or residential care options
Signposting to NHS services, social services, voluntary and community organisations
Connecting you with trusted local support and providers
Our aim is to ensure you feel informed, supported, and confident in your decisions.
With your consent, the assessor may also speak with other professionals involved in your care, such as your GP or nurse, to ensure a complete and accurate understanding of your needs.
The assessment considers both your current needs and how your needs may change over time, helping you plan with confidence.
Important information
Our independent assessment does not replace the statutory care needs assessment provided by your local authority
You (or someone acting on your behalf with your permission) can still request a local authority assessment at any time If you lack the mental capacity to decide, your appointed representative can request an assessment in your best interests If you are a carer, you are also entitled to request a carer’s assessment through your local authority.
UB Healthcare does not carry out financial assessments (means tests). Your local authority is responsible for assessing whether you are entitled to financial support and what contribution you may need to make towards care costs.
What this assessment gives you
Clarity on the level and type of care required
Confidence that decisions are based on professional, evidence-led judgement
A clear written report you can use in discussions with care providers or statutory services
Reassurance for individuals and families making difficult decisions
Support to move forward without unnecessary delay
How to book
Booking your assessment is simple:
Book a free pre-assessment consultation via our website
Your dedicated care coordinator will contact you
If appropriate, an in-person assessment will be arranged at a time that suits you
You’ll receive your assessment report and recommendations within 7 days
Independent Care Needs Assessment
after FREE consultation
Cost: £750
✔️ In person (face-to-face) by an experienced health or social care professional.
✔️ Personalised Assessment Report
✔️ Professional recommendations for appropriate support
✔️ Personalised guidance on next steps and available options
Have more questions about our services?
We understand you may want to know more about how we can support you or your child. Our FAQs provide clear, straightforward answers to common questions about our services, what to expect, and how we work.
We’re here to help you feel informed, reassured, and confident every step of the way.
Some people with complex or significant health needs may be eligible for NHS Continuing Healthcare (CHC), where care is fully funded by the NHS.
Eligibility for CHC is determined solely by the NHS through a formal statutory process, which may begin with a CHC Checklist carried out by NHS professionals.
The CHC Checklist is a screening tool used by NHS professionals to help decide whether a full CHC eligibility assessment should be carried out.
While UB Healthcare cannot determine eligibility or carry out statutory CHC or local authority assessments, our independent care needs assessment can help by:
Explaining what NHS Continuing Healthcare is and when it may be relevant
Helping you understand the CHC process and what to expect
Helping you decide if requesting a CHC Checklist may be appropriate
Providing a clear, professional overview of care needs that can help you prepare for discussions with statutory services
This guidance is informational and preparatory, designed to help you feel confident and informed about next steps.
Understanding NHS Continuing Healthcare (CHC)
What it is and how our assessment supports you
Not sure where to begin?
We offer a free, no-obligation phone consultation to help you take the first step. We’ll listen carefully, understand your situation, and talk you through how our Independent Care Needs Assessment works — so you can decide what feels right for you or your loved one.
No pressure. Just clear guidance, reassurance, and a supportive starting point.